EMOTIONAL INTELLIGENCE

EMOTIONAL INTELLIGENCE Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others. Emotional intelligence is generally said to include a few skills: namely emotional awareness, or the ability to identify and name one’s own emotions; the ability to harness those emotions and apply them to tasks like thinking and problem solving; and the ability to manage emotions, which includes both regulating one’s own emotions when necessary and helping others to do the same. The theory of emotional intelligence was introduced by Peter Salovey and John D. Mayer in the 1990s, and further developed and

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